Question 1

When is the Christmas ordering deadline?

Accepted Answer

For guaranteed Christmas delivery, order by late October or early November. Production takes 3-5 weeks.

Question 2

Can I order multiple as family gifts?

Accepted Answer

Absolutely! Many customers order several pieces for different family members. Each is uniquely made from its own photo.

Question 3

Will it arrive in time for Christmas?

Accepted Answer

For guaranteed Christmas delivery, order by late October or early November. Production takes 3-5 weeks.

Question 4

What if I miss the deadline?

Accepted Answer

You can still order and give a preview card showing the design. The physical piece will arrive shortly after.

Question 5

Do you offer bulk discounts for family orders?

Accepted Answer

Contact us for orders of 5 or more pieces and we'll work out special pricing for your family.

This Christmas, Give Something Truly Personal

Frequently Asked Questions